Workshop

Internal Communication: From Strategy to Policy
EUPRIO-COALESCE Spring School for Communication Officers
Venice International University, Island of San Servolo, Venice, Italy
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Euprio Spring School 2026 Save the date
Workshop programme

Wednesday, March 4, 2025

14.00
Welcome and Opening
Alessandra Fornetti, COALESCE & Venice International University
Bettina Neunteufl, president of EUPRIO

14.15
Introductory Talk 1
Who’s Your Boss? Tensions and Challenges about Communication in Universities

Massimiano Bucchi, University of Trento - COALESCE

14.45
Introductory Talk 2
Internal Communication in European higher education: a quick overview (based on the survey and the comments during the workshop in Lisbon)

Kateljine Ulenaers, Head of Internal Communication - UHasselt

15.15
Q&A: Common discussion on Talk 1 and Talk 2 with the speakers
Moderator: Ilda Mannino

15:45 Short break

16.00
Mutual Learning Lab_Participants discuss on the survey questions
Moderator: Kateljine Ulenaers, Head of Internal Communication - UHasselt

17.00
PLAY Scicomm: Who wants to be a science communicator?
M. Bucchi, A. Fornetti, I. Mannino, F. Soffietti - COALESCE


18:00 Networking apéro

20:00 Meeting for the dinner at San Servolo Restaurant

 

Thursday, March 5, 2026

09.30
Introductory Talk 1
Internal Communication strategy: why/what/how

Kateljine Ulenaers, Head of Internal Communication - UHasselt

10.00
Mutual Learning Lab
Discuss and write down your strategy and transfer into a matrix

Kateljine Ulenaers, Head of Internal Communication - UHasselt

11.15 Short coffee break

11:30
Introductory Talk 2
Navigating Crises: a tool for University Communication

COALESCE

12:30 Q&A: How to be effective in times of Crises
COALESCE-EUPRIO

13:00 Lunch and networking

14:30
Introductory Talk 3
How to deal with change communication?

Per M. Eriksson, Communication specialist – Malmo University

15:00
Mutual Learning Lab
Examples of change processes and how to communicate them

Per M. Eriksson, Communication specialist – Malmo University

16:45
Mutual Learning Lab: What competences to make a communication officer?

Ilda Mannino, Venice International University - COALESCE

 

19:15 Meeting in the lobby to go to the dinner in Venice (boat from S. Servolo 19:20)

 

Friday, March 6, 2026

09.30
Introductory Talk 1
Creating an internal comms policy

Kateljine Ulenaers, Head of Internal Communication - UHasselt

10.30
Mutual Learning Lab
Start to policy (developing a pathway for creating your own IC policy)

Kateljine Ulenaers, Head of Internal Communication - UHasselt

12.30 Lunch and networking

14.00
Roundtable
Lessons learned and takeaways. Evaluation and feedback from participants
How can future seminars be better tailored to your needs? Keeping in touch: channels for further networking
 
COALESCE & EUPRIO

15:00
Close

Info

The Spring School is proposed in the framework of the European Competence Centre for Science Communication that COALESCE project is establishing. 

The course provides:

 

Objectives

 

Participants profile
Communication officers in academic and research organisations associated with EUPRIO for 2025 and/or 2026

 

Format

  • 20 participants
  • introductory talks of 20-30 mins or 1h maximum
  • Lab sessions with practical exercises on case studies (1h30’). Participants will be invited to bring a problem or challenge
  • Language: English

 

Logistics and costs

Participants pay for their travel (included public transports) and accommodation costs

Pre-booked rooms on VIU campus San Servolo Residential Center are available at advantage rates for participants, who reserve and pay their rooms directly writing an e-mail to reception@servizimetropolitani.ve.it with the attached form fill out.

Breakfast is included. 

  • Single room: € 68,00
  • Double room: € 118,00
  • Municipal tax per night (max 5 nights): € 4,00

 

Deadline for registration: February 28, 2026

 

Info
Paola Claudia Scioli - ph. n. +39 335 5725029 e-mail: paola.scioli@euprio.eu (programme, registration and organisation)
San Servolo Residential Center e-mail: reception@servizimetropolitani.ve.it (accommodation for participants)

 

Join an exclusive Spring School in the heart of Venice, tailored for European university communicators from EUPRIO members. Limited to just 20 participants, the program is developed in cooperation with COALESCE project and Venice International University to offer a unique opportunity to enhance your expertise in effectively communicating crucial research topics.

Past Workshop

September 22, 2021
How to engage with the students, learnings from the pandemic

First webinar organised by EUPRIO for the online conference of the Federal Association of Higher Education Communication (Bundesverband Hochschulkommunikation - Germany)

Online webinar
June 11, 2021
Cities and universities: from Co-Existence to Co-Creation

promoted by Farida Khali, Médias Deputy Head Université de Fribourg and Deputy National Representative for Switzerland in the EUPRIO Steering Committee

Webinar by Annette Klinkert
May 21, 2021
New digital advertising at the end of cookies domination:
more efficient and deeper connections and users

promoted by Christine Legrand, Director of communications and industrial relations at CPE Lyon (France) and Vice President of EUPRIO

Webinar by Ronan Carrein
March 26, 2021
The role of scientists and researchers in the pandemic
How scientists were perceived in their role of advising the governments and informing the public in different countries
Webinar
February 05, 2021
1st EUPRIO-Directors-Briefing

promoted by Uwe Steger, Director of Communications at the University of Innsbruck (Austria) and National representative of Austria in the EUPRIO Steering Committee.

Webinar